Example build · Admin

An inbox that sorts itself

A small office starts every day as the inbox's filter, reading everything to find the few things that matter. Here is the build that sorts and prioritises email first, with routine replies drafted and waiting.

1 hr → 10 min
Daily inbox sort
~6×
Faster than by hand
~225 hrs
Back per year

Illustrative example build. The figures are typical for a business of this size, not measured results from a specific client.

The problem

One person is the spam filter, the sorter and the reply desk, all before lunch

The inbox set the agenda every morning. To find the handful of emails that actually needed action, someone had to read through everything, sort it in their head, and then start writing the same kinds of replies they wrote yesterday.

It was a slow, draining start to the day, and the genuinely urgent messages sometimes sat behind the noise for hours.

What we built

Sorted, prioritised, and drafted, not sent

The sorting and the first draft happen automatically. A person reads and approves every reply before it sends, so the tone and the facts stay right and nothing goes out unseen.

The urgent surfaces first

Incoming email is read, sorted into clear categories and prioritised, so the messages that need you are at the top instead of buried in the rest.

Replies ready to check

For common enquiries, a reply is drafted in your tone and left ready to go. You read it, adjust if needed, and send. The routine typing goes, the judgement stays.

The stack

Everyday tools, joined up and watched

n8n Outlook Claude
What changed
  • The day no longer starts by wading through the inbox to find what matters.
  • Urgent messages surface straight away instead of sitting behind the noise.
  • Routine replies are drafted for you, but a person still approves every one before it sends.
Build sheet
Client
A small office (illustrative)
Engagement
Workflow Audit, then a Targeted Build
Timeline
2 weeks, kickoff to live
Stack
n8n, Outlook, Claude
Aftercare
Care retainer: monitored, human-reviewed and reported monthly
Over to you

Similar problem?

Losing your mornings to the inbox, or something like it? Tell us what your inbox looks like on a bad day and we will show you the sorting that calms it down. No pressure and no jargon, just a look at what is possible.